IMFORMATION,RESERVATION AND BOOKING PROCEDURE

When You Interested With Our Tour Program Or Tour Package Please Feel Free To Contact Us Via Email Addres,Mobile Message Or WhatsApp.Twenty Four Hours Phone Call Service,Very Glad When You Ask Any Imformation Dealing With The Tour Program Or The Tour Packages And When You Feel Ok,Just Make Reservation ,And We would Be Pleasantly If You Want To Make Down The Payment To Secure your Booking.Then We will Reconfirm To You When We Got Any Deposit.

PAYMENT

All The Payment Prepared In The Form Of IDR.If You Would like To Book The Tour Program Or The Tour Package What We Offer.We Need The Deposit To Secure Your Reservation.Beside We will Use It For The Important Goal That To Support Your Trip With Us.And For The International Transaction It Is Possible To Send Vua Paypal With The Aim To Facilitate Us To Confirm As soon As Possible At The Time Of The Payment We Recieved.Other Options Are Through Bank Or Western Union.We Only Accept The Payment In Cash And Very Sorry That We Not Able To Pay By The Credit Card.

REFUND AND CANCELLATION POLICY

For The Cancellation.
If You Cancel The Trip Not Later Than 6 Days Before The Departure Date We not Gonna Refund The Advance Payment That You Have Sent.And When You Cancel Two Or Four Days Before The Departure Date Of The Trip Then You Have To Pay 50% Of The Total Price Of The Tour Package Price We Have Agreed.And
We Will Charge You With Full Or 100% Payment When You Not Show On Arrival Date Or One Day Before The Departure Date Of The Trip

REFUND

No Refund For Unused Service

TOUR PROGRAM AND PRICE

Generally We Have Made Several Options Of Fix or Ready Made Tour Program On Our Website And If You Dislike Some Of Them And Probably You Have Your Own Design Tour Program,Please Let Us Know Via WhatsApp Or Email So Then We Will Try To Match It.And We Do Not Put The Price In Every Tour Packages That We Offer,It Will Be Known When We Do Correspondent Each Other Then We Will Get Better Deal

TRAVEL INSURANCE

We Really Sorry That All Of Our Tour Packages Are Not Included With The Insurance.The Client Must Take The Appropiate Travel Insurance To Participate In The Organized Tour.We Do Not Provide Any Insurance.The Client Is Responsible Solely For Irganizing Cost For Medical Expenses Incurred Due To Illness Or Accidents During Your Traveling.Please Be So Kind To Take Your Own Insurance During Your Traveling In Our Region.

RESPONSIBILITY

Picnictokomodo Is A Tour Operator Based In Labuan Bajo West Part Of Flores Island.It’s Act To Support Your Trip Or Holiday In Indonesia Especially In Flores Island Or Komodo National Park.We Not Responsible For Any Kind Of Loss,Damage Or Injury To Any Person Who Loss Their Property Or Change Itinerary.

TOUR FACILITIES

We Have High Commitment To Serve Our Client Very Seriuously.And The Facilities That We Use Like Restaurant,Hotel And The Boat Trip And So On Are Simple And Basic At Least They Are Clean To Be Used By The Traveler

Domestic Flight Or Airline

All The Departure And Arrival Times That Provided By The Airline Are Just Approximately,They May Change Due To Air Traffic Control Restrictions Weather Conditions,Operational Maintenance Requirments.And Sometimes Has Problem Of Delay,Cancellation Or Irregularly Of Domestic Flight Shcedule.It Is Very Important To Re Check Or Re Confirmation Your Departure Flight Shcedule At The Local Airline Company Where You Purchased And Issued Your Flight Ticket At Least Fourtyeight Hours Before The Departure Time.

BANK AND MONEY CHANGER

Bank And The Money Changer Are Acceptable To Change The Foreign Currency But It is Very Pure Rate Of Exchange.The Money Changer Also Very Limited In Our Region.
Much Better Before Departure From Bali You Need To Change Your Money First There.And Better To Bring Enough Cash.Then Every Single Town In Flores There Are Many ATM Service
It is Possible To Withdraw Some Money By Using The ATM Card.And Most Of The Restaurant,Mini Market Are Only Possible To Be Paid In Cash But Then some Are Can Be Paid By Using The Credit Card Then The System Will Charge 2%Or Even More

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